📋 Legal Agreement
These Terms & Conditions govern your use of the jilia platform and all services offered through jilia.app. Please read them carefully before registering or placing any wagers. By creating a jilia account, you confirm that you have read, understood, and agreed to these terms in full.
Key Points at a Glance
21+ Age Requirement
You must be at least 21 years old to register and use jilia, in compliance with Philippine gaming regulations. Age verification is mandatory and enforced during the KYC process.
One Account Per Person
Each player is permitted one jilia account only. Duplicate accounts are strictly prohibited and will result in immediate suspension and forfeiture of any associated balances.
Fair Bonus Terms
All jilia bonuses come with clearly stated wagering requirements. Bonus funds and winnings derived from bonuses are subject to rollover conditions before withdrawal is permitted.
PAGCOR Regulated
jilia operates under the PAGCOR regulatory framework. All disputes are subject to Philippine law and the jurisdiction of Philippine courts and regulatory bodies.
Account Security
You are responsible for maintaining the confidentiality of your jilia login credentials. jilia will never ask for your password via email, SMS, or live chat under any circumstances.
Responsible Gaming Tools
jilia provides deposit limits, session timers, cooling-off periods, and self-exclusion options. Players experiencing gambling-related harm are encouraged to use these tools immediately.
Access to and use of the jilia platform is strictly limited to individuals who meet all of the following eligibility criteria. By registering a jilia account, you represent and warrant that you satisfy each of these requirements at the time of registration and on a continuing basis throughout your use of the platform.
You must be at least 21 years of age to register and use jilia. This requirement is set in accordance with Philippine gaming regulations and is strictly enforced. jilia reserves the right to request proof of age at any time and to suspend or permanently close any account where the age requirement cannot be verified to jilia's satisfaction.
Important: Any individual under 21 years of age who registers a jilia account, or any adult who knowingly allows a minor to access their jilia account, is in direct violation of these Terms & Conditions and applicable Philippine law. Such accounts will be immediately closed and all balances forfeited.
jilia's services are intended for use by residents of the Philippines. It is your sole responsibility to ensure that accessing and using jilia is lawful in your jurisdiction. jilia makes no representation that its services are appropriate or available for use in locations outside the Philippines.
You must have full legal capacity to enter into a binding agreement under Philippine law. You must not be subject to any court order, regulatory restriction, or self-exclusion arrangement that prohibits you from participating in online gaming activities.
You must not be an employee, contractor, director, officer, or agent of jilia or any of its affiliated companies, subsidiaries, or service providers. Immediate family members of such persons are also prohibited from registering jilia accounts.
To access jilia's gaming services, you must create a registered account. The registration process requires you to provide accurate, complete, and current information. jilia relies on the information you provide to comply with its regulatory obligations under the PAGCOR framework and the Philippine Anti-Money Laundering Act (AMLA).
You agree to provide truthful and accurate information during registration, including your full legal name, date of birth, residential address, mobile number, and email address. You further agree to promptly update your account information if any of these details change. Providing false or misleading information is a material breach of these Terms & Conditions.
Each individual may hold only one active jilia account. The creation of multiple accounts — whether under the same name, different names, or using different contact details — is strictly prohibited. jilia employs technical and manual verification measures to detect duplicate accounts. Where duplicate accounts are identified, jilia reserves the right to close all associated accounts and forfeit any balances therein.
You are solely responsible for maintaining the confidentiality of your jilia username and password. You must not share your login credentials with any third party. Any activity conducted through your jilia account — whether or not authorized by you — is your responsibility. If you suspect unauthorized access to your account, you must notify jilia's support team immediately via live chat.
jilia will never contact you to ask for your password, PIN, or full payment card details. Any communication purporting to be from jilia that requests such information should be treated as fraudulent and reported to jilia's support team immediately.
jilia accounts are personal and non-transferable. You may not sell, transfer, assign, or otherwise dispose of your jilia account or any rights associated with it to any other person. Any attempt to do so will result in immediate account closure.
jilia is required by PAGCOR regulations and the Philippine Anti-Money Laundering Act to conduct Know Your Customer (KYC) verification on all registered players. KYC verification is a mandatory process and is a condition of continued access to jilia's services, particularly for withdrawals above specified thresholds.
To complete KYC verification, you may be required to submit one or more of the following documents:
jilia aims to complete KYC verification within 24 to 48 hours of receiving all required documents. During peak periods, verification may take up to 72 hours. Withdrawals will be held pending successful KYC completion where required by jilia's internal risk policies or regulatory obligations.
jilia reserves the right to request updated KYC documentation at any time, including in response to changes in your account activity, regulatory requirements, or risk assessment outcomes. Failure to provide requested documentation within a reasonable timeframe may result in account restriction or closure.
jilia supports a range of Philippine payment methods including GCash, PayMaya, BPI, BDO, and Metrobank. All transactions on jilia are conducted in Philippine Peso (PHP / ₱). jilia does not accept deposits from third-party accounts — the name on your payment method must match the name on your jilia account.
Deposits are generally credited to your jilia account instantly or within a few minutes, depending on the payment method used. jilia does not charge fees on deposits, though your payment provider may apply their own transaction fees. Minimum and maximum deposit limits apply and are displayed at the time of transaction.
Withdrawal requests are processed by jilia within 24 hours on business days, subject to KYC verification status and any applicable bonus wagering requirements. GCash and PayMaya withdrawals are typically credited within minutes of processing. Bank transfers to BPI, BDO, and Metrobank may take one to three business days depending on the receiving bank's processing schedule.
Minimum and maximum withdrawal limits apply and vary by payment method. These limits are displayed in the withdrawal section of your jilia account. jilia reserves the right to conduct additional verification checks on withdrawal requests that exceed standard thresholds, in accordance with PAGCOR and AMLA requirements.
jilia reserves the right to refuse or reverse any deposit or withdrawal transaction where there is reasonable suspicion of fraud, money laundering, or breach of these Terms & Conditions. In such cases, jilia will notify the affected player and may request additional documentation before processing any further transactions.
jilia offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the specific terms stated in the relevant promotion, as well as the general bonus conditions set out in this section. In the event of any conflict between promotion-specific terms and these general terms, the promotion-specific terms shall prevail.
Unless otherwise stated, all bonus funds awarded by jilia are subject to a wagering requirement before they or any winnings derived from them may be withdrawn. The applicable wagering requirement multiplier will be clearly stated in the promotion details. For example, a ₱500 bonus with a 20x wagering requirement means you must wager a total of ₱10,000 before the bonus balance becomes withdrawable.
jilia reserves the right to void bonuses and any associated winnings, and to close accounts, where there is evidence of bonus abuse. Bonus abuse includes but is not limited to: creating multiple accounts to claim the same promotion, using low-risk betting strategies designed to circumvent wagering requirements, or colluding with other players to exploit promotional offers.
Bonus funds that are not used within the validity period stated in the promotion will expire and be removed from your account automatically. jilia is not obligated to provide advance notice of bonus expiry beyond the terms stated at the time the bonus was awarded.
jilia publishes all bonus terms in plain language. If you have any questions about a specific promotion's wagering requirements or validity period, contact our 24/7 support team via live chat before claiming the offer.
All games available on jilia are operated in accordance with their individual game rules, which are accessible within each game interface. By participating in any game on jilia, you agree to be bound by the applicable game rules in addition to these Terms & Conditions.
jilia's games use certified Random Number Generator (RNG) technology that is independently audited for fairness and statistical accuracy. Live casino games are operated by licensed live dealer studios. jilia does not manipulate game outcomes and has no ability to do so once a game round has commenced.
In the event of a technical malfunction, system error, or connectivity failure during a game round, jilia reserves the right to void the affected round and return any wagers placed. jilia's decision in such matters is final. jilia is not liable for any losses arising from technical malfunctions beyond the return of the original wager amount.
If you are disconnected from jilia during an active game round, the round will be completed according to the game's standard rules. jilia recommends maintaining a stable internet connection when playing. jilia is not responsible for losses resulting from player-side connectivity issues.
The following activities are strictly prohibited on the jilia platform. Engaging in any prohibited activity may result in immediate account suspension, permanent closure, forfeiture of balances, and referral to the relevant Philippine law enforcement or regulatory authorities.
jilia employs advanced fraud detection systems that monitor all account activity in real time. Suspicious activity is flagged automatically and reviewed by jilia's compliance team. Players found to have engaged in prohibited activities will have their accounts closed and balances forfeited without recourse.
jilia is committed to promoting responsible gaming and minimizing the risk of gambling-related harm. jilia provides a range of tools and resources to help players manage their gaming activity. These tools are available in your account settings at any time.
For more information on jilia's responsible gaming policies and available support resources, please visit our Responsible Gaming page.
All content on the jilia platform — including but not limited to software, text, graphics, logos, game assets, and user interface elements — is the exclusive property of jilia or its licensors and is protected by applicable Philippine and international intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use jilia's platform for personal, non-commercial gaming purposes only. Any reproduction, distribution, modification, or commercial exploitation of jilia's content without prior written consent is strictly prohibited.
To the maximum extent permitted by applicable Philippine law, jilia's total liability to you for any claim arising out of or in connection with your use of the platform shall not exceed the total amount deposited by you into your jilia account in the 30 days preceding the event giving rise to the claim. jilia is not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or loss of goodwill, arising from your use of or inability to use the jilia platform. jilia does not guarantee uninterrupted or error-free access to its platform and accepts no liability for losses arising from scheduled or unscheduled downtime.
jilia collects, processes, and stores your personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and jilia's Privacy Policy. By registering a jilia account, you consent to the collection and processing of your personal data as described in the Privacy Policy. jilia implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.
jilia reserves the right to suspend or permanently close any account at its sole discretion, including where: (a) you have breached any provision of these Terms & Conditions; (b) jilia is required to do so by a regulatory authority or court order; (c) jilia has reasonable grounds to suspect fraud, money laundering, or other illegal activity; or (d) you have requested self-exclusion. Upon account closure, any verified real-money balance (excluding bonus funds subject to incomplete wagering requirements) will be returned to you via your registered payment method, subject to applicable verification requirements. You may also close your jilia account at any time by contacting the support team.
These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms & Conditions shall first be submitted to jilia's internal dispute resolution process by contacting the support team. If a dispute cannot be resolved internally within 30 days, it shall be referred to the relevant PAGCOR dispute resolution mechanism. You agree that the courts of the Philippines shall have exclusive jurisdiction over any dispute that proceeds to formal legal proceedings.
jilia reserves the right to amend these Terms & Conditions at any time. Where changes are material, jilia will provide reasonable notice via email or an in-platform notification prior to the changes taking effect. Your continued use of the jilia platform following the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree to the amended terms, you must cease using jilia and may request account closure by contacting the support team.
If you have any questions about these Terms & Conditions, please contact jilia's support team via 24/7 live chat. Our team is happy to explain any provision in plain language.
🎰 Ready to Play Responsibly?
Now that you know the rules, you're ready to play. Create your jilia account today and enjoy 300+ games, instant GCash payouts, and 24/7 Filipino support.
21+ For adults 21 years and above only. Please gamble responsibly.